Privacy Policy for AgentBridge Tech
Last Updated: July 4, 2025
1. Introduction
Welcome to AgentBridgeTech (“AgentBridge”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI agents, or interact with us through integrated third-party platforms such as Facebook Messenger.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We collect personal and technical information to operate our services effectively.
a. Information You Provide to Us:
- Name, email address, phone number, business name, or other identifiers when you interact with our AI demo agents or book a demo.
- Any files or documents you upload for training or customization of your AI agent.
- Messages you submit through our chat agents or forms.
b. Automatically Collected Data (via Website or API Integrations):
- IP address, browser type, device type, operating system, and usage data (e.g., pages visited, actions taken).
- Timestamps and technical logs during your session.
c. Third-Party Platform Data (e.g., Facebook):
When you use our AI Agents through platforms like Facebook Messenger, we may receive:
- Your Facebook profile name and public information
- Messenger ID
- Interaction history with our bot
This data is used only to deliver the intended experience and is not used for any unrelated purpose, in compliance with Facebook’s Developer Data Policy.
3. How We Use Your Information
We use your information to:
- Provide, personalize, and improve our services and user experience
- Respond to your inquiries and support requests
- Store and reference uploaded files for your AI agent
- Detect and prevent abuse, spam, or security breaches
- Analyze service usage and improve our products
- Send important updates, support messages, or transactional communications
We do not use your information for any unauthorized advertising, profiling, or reselling purposes.
4. Data Sharing and Disclosure
We will never sell or rent your personal information. We may share data under the following limited circumstances:
- With Trusted Service Providers: Who perform tasks such as hosting, email communication, analytics, or payment processing (e.g., Stripe). These providers are bound by confidentiality and data protection agreements.
- Legal Compliance: To comply with legal obligations, protect our rights or users, prevent fraud, or respond to lawful government requests.
- Business Transfers: If AgentBridgeTech is involved in a merger, acquisition, or sale of assets, your data may be transferred under confidentiality protections.
5. Data Retention and Deletion
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
You may request deletion of your account or uploaded files at any time. Data shared through Facebook integrations is not stored longer than necessary to fulfill the session or requested service.
6. Your Rights and Choices
You have the right to:
- Access the data we hold about you
- Correct inaccurate or outdated data
- Request deletion of your data
- Withdraw consent for future processing
- Object to or restrict certain uses of your data
To exercise these rights, please contact us at support@agentbridge.tech. We will respond within 30 days.
7. Data Security
We implement robust security safeguards to protect your data, including:
- Encrypted file and database storage
- Role-based access control (RBAC)
- Regular security reviews and threat monitoring
However, no system is 100% secure. Please use caution and do not share sensitive data unnecessarily.
8. Children’s Privacy
Our services are not directed to individuals under 13 years old. We do not knowingly collect or store data from children. If we discover we have collected such data, we will delete it promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy as our services evolve or to comply with new laws. Material changes will be announced on our website. Please check back periodically.
10. Contact Us
If you have questions or need support regarding this Privacy Policy or your data, you can reach us at: